**********ly add services with NO consent!!!

After many complaints, I eventually got my ADSL service i app**** for. I requested the bill today (i had to ask) and to my utter disgust, the bill is MUCH more than what was explained or sold to me!!! WHY? Because someone at Telkom thought they should just add a weekender plan onto my bill with NO consent, NO asking if they can, NO authorisation whatsoever!!! Who gives them the right to just do as they please while i must pay for it? Now must i just pay this bill and TRY get my money back??? I dont have this money and this is not what i budgeted for!!! How can this be fair to me as a consumer?? <br> And when i look further at my bill, ive been charged for \home uncapped basic"from Nov?? My installation was only done a month later in Dec?? How can you charge for a service i never had then?? And try speak to someone - you lucky if your call gets answered but all they can say is \""we will request a cancellation\""?? I want this removed from the time it was put on - i don't owe you monies for a service i never asked for!!! And i want my bill correctly calculated - from the time i ACTUALLY USED the service!! Our calls are recorded and i can prove i asked ONLY for Internet!!!!"""