**********, ********* and unprofessional

Telkom has truely been the worst service provider that I have dealt with. They implemented this new process to cancel policies online only to ripppeople off.

I have requested my policy to be cancelled on the 1st or 22nd February. Which should of taken 21 days to cancel. They debitted my account for R200 for both my contracts. Which I thought could be a pro rata cancelation. Only to find out from someone that they have upgraded my contract with out my consent. No one even explained that package to me. Today I find out from one of the consultants who informed me not only did the upgrade my contract they also put me on an open contact!

That is so **********, ********* and unprofessional.

Can't beleive a business of this nature is so ***********.