AK
Andile K
1 reviews | Active since Nov 2011
02 Feb 2015, 14:10
********** transacting and poor customer service
Your call centre \**********ly"duped me into relinquishing my contract (10GB @ R199pm) to an inferior contract (7.5GB @ R359) without my consent"
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Replies (1)
Telkom's replyOfficial
03 Feb 2015, 14:27Hello Dabane,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85465.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85465.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Telkom's reply03 Feb 2015, 14:27
Official
Hello Dabane,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85465.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85465.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team