********** Telkom mobile accounts opened on my name and I have to proof the *****

<p>I received a sms from Telkom on the 25th of May with the message that due to an overdue Mobile account my account will be suspended. Much to my surprize as I do not even have a Telkom Mobile account. I noticed on the 20th of June that there was an unpaid item fee raised on my bank aco**** - upon further investigation I found that Telkom tried to serve a debit order on my account for R2067.68 ( statement ref read Telephone account Telkommobi ********** ********** 36)but due to insuficcient funds the debit order was refused and this resulted in the unpaid item fee. On the 24th of June I went into my Internet banking again to do some funds transfers just to find that Telkom have again served a debit order on my account for R3142.68 ( statement read NAEDO Representation Telkom Telko ********** ********** ). I phoned the bank immediately to have this reversed as I do not have any dealings with Telkom. On Monday the 27th of June I phoned Telkom Mobile help desk number (081180) to get this issue sorted for once and all. I had to call quite a few times before I could get a definite answer. 6 Cell phone accounts was opened on my ID number with my Bank account to be debited and my cell phone number used for notifications on payment. Yet I haven't signed anything with Telkom or Telkom Mobile. I had to go to the SAPS to get a case opened. I had to send this affidavit to Telkom Mobile to get their "*****"Department to investigate this matter (account was opened in Somerset West , I reside in Kempton Park) . I even had to go to the Telkom shop in Kempton park to get the application details but not even the Shops Personnel are willing to assist with details on the accounts opened. Send the Affidavit 4 times (5 July, twice on the 8th of July and on the 14th of July) and now already to Telkom and still no investigation started or happening. Feedback I got yesterday when I phoned to hear about the progress of the investigation I was informed that due to no attached paperwork the investigation was closed. Also the message was that the paperwork is not conclusive to indicate at which Police Station the case was opened. I am speechless at this stage with Telkom as I have now dealt with 3 help desk personnel and still no outcome of what has happened or what will be done to get all sorted. It does not even seem as if their ***** Department does exist or that Telkom is interested in investigating this matter. Not even the SAPS case numbers prompts Telkom to assist at all</p>