********** Telkom mobile

There is no option for zero stars. Telkom is *****ing me over big time. I've been overcharged by up to thousands of rand on my mobile contracts. Service is so poor and ridiculous communication from them to customer. Since the whole of last year they've added first R100, then R200 then up to R900 to my account of which I was just told to pay it though I wasn't to blame. Now, for the last two weeks and every previous month since my complaints, they suspend all my accounts without even a call. My spend limits is all set on zero.... I dunno what to do anymore. It's an issue every month. I eventually got to speak to yet another strange consultant. Apparently "someone" pushed up the spend limit of my phone to R2000... reaaaally now. I tell the person no one has my acc details, app pin, any pin, email pin, nothing. She tells me u can change a spend limit via *180#... what bull****. I got home, checked both my phones and messages. I alone use these 2 numbers. No messages came thru on any spend limit being changed at any time. I carry both phones on me to work now. 2 days ago she said I owe them 1 900, today I check my bill on telkoms site (because I've been barred from my app, cant see theyre ***** or get proof of theyre *****) its R2400 almost 2.5. My bills no more than 1000. What can I do. I've been carrying this ph with the no they say is on R2000 spend limit. It's switched off 24/7. And the bills just getting higher every day. There's no proof on either of my phones I've spent all that. I realize they have been *****ing me for way too long now. My acc only closes in Oct and Nov this year. They never gave me all the money back of last year. It was the same issue. I just paid and paid. I can't cope anymore, I hardly have food on my table. Please help.