********** Telkom Account - bad credit record

In December my account was debited for a Telkom Mobile account although I have never opened an account with Telkom.<br> <br> I reversed the transaction with the bank and reported this to Telkom and emailed them all the documentation they wanted to investigate a complain of *****.<br> <br> Now every month my account is still being debited and I have been handed over to their debt collectors NuDebt whom I have also contacted numerously and sent them all the documentation. <br> <br> Today I received an sms saying \a trace locator has been added to your Credit Status profile due to a default of R2000\"<br> <br> I am very frustrated with Telkom and NuDebt as they have failed to provide me with feedback on their investigations and now my credit record is suffering.<br> <br> When I am put on the line to hold, the line just mysteriously gets cut."