********** telkom account

A ********** Telkom account was open on my name . Money was deducted twice from my bank accout for these contracts..luckily everytime the payment could be reversed by my bank and i had to put a block on the debit orders. I have phoned telkom regarding this matter. I Had to submit an affidavit in june that i did not agree to any contracts with telkom. On1 aug i phoned and a case number was given and was told they will investigate and kerp me informed.( afyer the end ********** payment was deducted from my accoubt) I do not receive any communication regarding this matter. If i do online enq. I am just advised to go to a store..but as we know..when going to a telkom store you wait forever to be assisted and then you are just told to phone head office. I am not pleased how this matter is handled. My details was used **********ly but apparently this is of no concerne for telkom.