1 reviews | Active since Aug 2015
********** *****ing of money by Telkom
Telkom have been **********ly deducting money from my account for the past 7 months. I had a cellphone contract with them that expired on the 14th of August 2015. 17 July 2015 I went into the Telkom Store in Woodlands Mall in Pretoria to ask them to cancel my contract as I would not be renewing it (Reference Number ***4). However to my surprise Telkom kept billing me, deliberately ignoring my request. 11 December 2015 I sent out another cancellation letter to Telkom which was also ignored. Today I sent in another cancellation letter to Telkom which I expect to be ignored as well while they keep debiting my account ********ly. I have cancelled the debit orders but every month they keep taking. I am proceeding to lay a claim of ***** against Telkom because they have no excuse for this action and willingly violating my rights as a consumer and will require reimbur*****t for the money they have taken as well as the numerous R50 charges the bank charges me to reverse these ********** debit orders.
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Wesley
Telkom Social Media Team
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Wesley
Telkom Social Media Team
