********** service

<p>In May I had issues with my adsl line which to present has not been resolved. Twice my 4mb line has been crossed with a 2mb line which are Telkom Adsl clients. When I log a fault (which has been done 6 times, I get a sms saying "tested and found to be free of defects"!<br />Yes, my line is working....my download speed is 0.42mb and my upload speed is 0.44 so why am I paying for a 4mb line? Clearly to satisfy Telkom customers. If I phone to log a fault and ask to speak to a manager, the line is left open for 15 minutes then disconnected. I was given a number for complaints and waited 45 minutes before giving up. Can someone advise me as to who I can get to investigate this matter with regards to *****.</p> <p> </p>