********** Sales Agent Added on ADSL Contract

Telkom, your ***** sales agent at your Adderley Street branch in Cape Town (Nico Hartle, I believe) signed me up for an ADSL package I didn't ask for! I explained to him that I wanted the minimum service from Telkom allowing me to get internet service through another service provider. He gave me what was supposed the right application form to complete. I am now being slammed with a Contract Forfeiture penalty for cancelling a contract I didn't ask for in the first of 24 months!!!! Who wilfully signs a 24 month contract and cancels it in the first month? No-one.<br> <br> I cannot tell you how furious I am. I have laid a dispute with a Telkom \investigation"to follow which will take 4 to 6 weeks! I've been deceived by one of your sales people (maybe for whatever commission you guys pay) and now I have to go through this? You will also cut of my service if I don't pay our ridiculous penalty before your investigation period is through!<br> <br> If there is a grain of true customer service in Telkom"