********** Listing by Telkom

I am an extremely dissatisfied client where I have been unfairly assisted by the following employees of Telkom.

Please note I have been communicating with the following staff from 29 June 2021.

1.Tshepo Makgaka 2.Charlene Mncube 3.Felecia Ntshingila

I did email my Affidavit together with my identity and drivers license on 29 June 2021.

Charlene Mncube forwarded the above to the *****s Department(Case Number FA***),Mrs Elorita Lawerance from the *****s department investigated and sent email to me together with an apology letter on 1 July 2021,informing that it will take 7 working days for the account to be removed from itc.

One of them down the line didn't communicate with transunion ITC and experian to inform them to remove the Telkom account from my profile as the matter has been resolved and that I am not liable for that account.

I want to stress out that the abovementioned staff were unhelpful and *********** as they have failed to remove the account from my itc report as the *****s department completed their investigation and emailed me confirmation on 1 July 2021.

Its now 2 August 2021 but Telkom Account is still on my profile,which is totally unacceptable.

It leaves me with no other choice but to lodge a formal complaint against Telkom to Icasa and also for me to contact the media as its no fault of mines but I am being prejudiced by Telkom