MB
Mlamuli B

1 reviews | Active since Nov 2011

23 Sept 2015, 09:44

********** landline account

On the 1st week of September, I app**** for a tablet at the Maponya Mall branch of Telkom.<br> <br> During the processing of my application it was reflected that I owe Telkom an amount of R1000, for a landline which was installed at Wanderers street JHB. Due to non-payment, the landline was suspended in October 2010.<br> <br> I submitted that I have never stayed at Wanderers street nor visited the place. Somebody **********ly used my personal details to open the landline account.<br> <br> The consultant at the Maponya Mall branch submitted a report, requesting an investigation in this matter..<br> <br> The third report was submitted again on Saturday, 2015/09/19, since there was no feedback for the last 2 reports.<br> <br> the failure to respond form Telkom is completely unfair as Iam being disadvantaged from making contractual purchase from Telkom.<br> <br> Your speedily feedback, on this matter will be appreciated.<br> <br> Bhengu MLL

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Replies (1)
Telkom
Telkom's reply23 Sept 2015, 10:44
Official
Hello bhengum,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Bongani
Telkom Social Media Team
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