JJ
Jan J

1 reviews | Active since Apr 2018

05 Apr 2018, 18:17

********** debit orders by Telkom

Just been ****med with the exact same amount as many others R202. Best is i never even subscribed to Telkom Mobi.. Worse is that its R2 more than I am able to cancel myself on banking app.. Had to go in and reverse payment at bank and report Telkom for ********** debit orders without my concent.. Also reported ID at SAFPS

0
Replies (2)
Telkom
Telkom's reply24 Apr 2018, 14:19
Official

Good day jan-joubert1,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Telkom
Telkom's reply21 Jun 2018, 09:13
Official

Hi Jan,

Thank you for getting in touch with us, we apologise for the late response.

We would like to assist further, kindly provide us with the account details , affected number and ID number.

We really do apologize for any inconvenience caused to you.

Regards
Launa
Telkom Social Media Team