********** Debit orders

I took over a asdl line from mom in law. The line was dead before i took it over. I logged the fault numerous times. <br> I phoned on a daily basis to get feedback, each day i got a different awnser.This carried on for 3 weaks!!! I then decided to cancel the entire line on the 8th of July 2015.<br> <br> My mom in law received a invoice end of July for a line that was \cancelled". Telkom then decided to also debit my account for July after i cancelled it....<br> <br> I went to a telkom office to ask about this. The agent said to me the line is still not cancelled.... I told him i got a sms from telkom with a reference number that said its been cancelled.... He got upset and lost his cool with me and told me it's my problem...<br> <br> I never had a working line from telkom and therefore i feel that its only fair that these charges are sc*****!!!<br> <br> <br> Please email me if you care at all for your customers Telkom!!!<br> <br> """