********** Debit Order

A ********** account was opened on my name and Telkom debited my account in December 2020. I immediately reported with Telkom that the account was ********** and I was told to send documents. On the 15 of January 2021, Telkom still tried to debit my account and today again my account was debited by Telkom.

I am very unhappy with Telkom. First, for allowing an account to be opened without ensuring it was opened by myself and second, for not attending to my query.