1 reviews | Active since Jun 2017

01 Aug 2017, 12:05

********** Debit order

<p>I'm not a client of Telkom anymore and this was confirmed by the via a letter stating that my contract has been successfully canceled. For four months now they have *******ly debited my account with random figures. Since the 25th of July 2017 to date another two debits went off. After various complaints to the customer care about the problem nothing is being done. I will now revert to informing my bank that Telkom is busy with ***** on my account and I will open case of theft at the police station against Telkom. </p>

0
Replies (2)
Telkom
Telkom's reply02 Aug 2017, 15:02
Official

Hello danie-zeeman

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply08 Aug 2017, 15:44
Official

Hi,

Kindly note that we have dispatched your query to our billing team to follow up and assist. Your case number is ***0.

Regards

Tsebo

Social Media Team

Best regards,