********** Debit order

Telkom has been deducting funds of our account that is not even ours. We no longer have a Telkom account and the monies is being deducted is for a mobile subscription. We have called and gone in to the branches multiple time for assistance but no one seems to be able to assist. We have been advised to go to the police station for an affidavit regarding the matter and to send it to them. To date still nothing has happened and no contact has been received. We have the proof of the actual account holder and person who it belongs to but that also seems to not make a difference. Every month Telkom gladly takes the money from us. I do not understand how difficult can it be to stop it from going of of our account and get the correct details from the ACTUAL culprit. You have the proof. Refund us what is owed. Its sad that corporate companies will stand by and do nothing but take others money incorrectly.