********** debit order

Item: Telkom
Rating: 1
Author: Dean P

Telkom keeps debiting my bank account every month even though I cancelled my contract in December 2017.

Helpful (0)

Replies (3)

Telkom's replyOfficial

31 Jul 2018, 15:32

Hi Dean

Thank you for making contact with us

This response serves as confirmation that your query has been received.

We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media

Best regards,

Telkom's reply31 Jul 2018, 15:32

Official

Hi Dean

Thank you for making contact with us

This response serves as confirmation that your query has been received.

We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media

Best regards,

Dean P's updateReviewer Update

31 Jul 2018, 20:24

I was told it will take 24 to resolve my query. If this is not resolved in 24 hours I will be sending a complaint to the telecommunications umbudsman.

Dean P's update31 Jul 2018, 20:24

Reviewer Update

I was told it will take 24 to resolve my query. If this is not resolved in 24 hours I will be sending a complaint to the telecommunications umbudsman.

Dean P's updateReviewer Update

06 Aug 2018, 09:51

I am still waiting for this issue to be sorted out.

Dean P's update06 Aug 2018, 09:51

Reviewer Update

I am still waiting for this issue to be sorted out.