SK
Sindy K

1 reviews | Active since Oct 2016

05 Oct 2016, 12:58

********** debit order

<p>I am so sick and tired of Telkom debiting my account on a contract cancelled in Novemebr 2015. they continue doing what they want on my account, which cost me time and money to reverse these transactions. i have sent them numerous request to close the account, but they keep sending me invoices of different amount and debit on different dates. this is ridiculous because i am not even using that contract number anymore. i want all my money back with immediate effect. this contarct was opened and closed in fourways branch</p>

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Replies (1)
Telkom
Telkom's reply06 Oct 2016, 08:13
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Best regards,