********** DEBIT ORDER

I have been having an ongoing UNAUTHORIZED debit orders at Telkom this has been going on for the past year i would say now... I Have contacted Telkom numerous/several times a the call centre and given references numbers upon references numbers, with still no resolution. I am now totally out of options and frustrasted as i dont know what to do, i dont see why i should be inconvenienced having to close my Personal bank account due to staff being *********** and not having to verify documents, as my bank acc details are being used **********ly to pay some other persons contract at telkom, and each time i call the call centre theres always a story, but never a resolution. Can somebody please help as this is affecting My acc for unpaid debit orders and i am being charged for those unpaid debit orders, or having to reverse debit orders which is them affecting my Credit....As my acc is being debited 2-3 times in a month. The possible solution for me is to just take this matter further and opening a case as it seems that Telkom is not helping at all.

This is a nightmare for me. PLEASE HELP!!!