********** debit

In 27 Jan 2017 I took a contract with telkom for a phone. The content was not explained thoroughly to me and surprisingly had to pay R300 for just mere 3 days of Jan 2017 and even this matter was not resolved to date.

Now the very same contract which I knew it had ended in Feb 2019. I am still being debited on my account even after I have made countless calls and also gone to the branch to cancel the contract on 31 May 2019 Ref no: ***A. I even got a call from you as to confirm the cancelation of a contract yet it is not canceled. On the 8th August 2019 a dispute was launched Ref no: ***6 to date my problem still not resolved. I want this account closed as in now.

Your failing to practice Batho Pele principles.