********** Contracts on my name

I have found out that someone took 3 ********** contracts on my name with Telkom mobile. They told me to do the affidavit and I went to the police and did it and to it to the Telkom Mobile store in Cresta Mall Johannesburg. Since then i have not received a phone-call from them to tell me what is happening with my case. I have been calling them almost every week to follow up and all they tell me is that they are still busy with the matter. All I need is that the contracts should be cancelled and my name should be cleared as this will reflect badly on my credit record. They have given me a case number of ***0. They have debited my bank account with R4336.62 on 30/06/2015, R1500 on 28/07/2015 and again R5176.12 on 31/07/2015. I have reversed all these debit but the contracts are still open with Telkom.<br>