********** Contract reff no: ***5

<p>I logged a query with Telkom on 05/12/16 with regards to someone opening accounts with them using my details. I was told that they will investigate the matter reff no: ********** 5 and will give me feedback.</p> <p>In the 12th/12/2016 I called them just to make a follow-up and I was told they are still buzy investigating.</p> <p>Today I called again (21/12/2016) to make a follow-up, and to my surprise I was told that my case was closed on the 07/12/2016 and the feedback was SUB *****.</p> <p>I asked the consultant what does that mean and why wasn't I given the feedback and she was unable to answer and said her supervisor request for the case to be reopened.</p> <p>I don't understand how Telkom works, but all I want is my name to be cleared. And I want nothing to do with them.</p>