1 reviews | Active since Aug 2018
********** Contract opened in my name
A ********** contract was opened in my name and I have been trying to close this account with Telkom with no success, I even closed my bank account so that they do not debit my account. I realised that a ********** contract was opened in my name when a debit order went through my bank account on 31 July 2018 for an amount of R1640.37, I immediately phoned Telkom and they confirmed that ********** account was opened in my name. I then submitted an affidavit, copy of my ID and my bank statement to one of their consultants as they indicated that I need to submit these documents for investigation to be done. No one have phoned me from Telkom since I submitted these documents on 08 August 2018, and when I phone them for follow up and there is no progress at all on my case, I was just given a reference number of ********** 2 and nothing has been done on this case. It is ridiculous that this account was opened in my name without proper documents being submitted to Telkom and now they are silent and don't want to help me. This is pathetic and their customer service employees cant even assist me.