********** Contract & no Service/Product Supply

I received a call about 6 weeks ago from a 'Telkom' employee offering my a special cell phone deal. I was advised the phone would take approximately 7 - 10 days to arrive. It has not arrived todate! Yesterday, I received an SMS from Sell Direct will debit my account on 31 July 2018 for my new mobile contract ref: ********** . I then realised Sell Direct is acting **********ly using Telkom's name. I insist on Sell Direct/ Telkom terminating the 'contract' which is **********. Refund the amount debited from my account for a product/service I have not received. I also expect this matter to be swiftly dealt with. Sell Direct needs to be reported to the SAP for their ********** business practices and I may well do so myself.