********** contract/ Cancellation

<p>I took a contract with telkom which is suppose to end in Nov 2016, I decided not cancel the contract yet but on the 29/01/17 I went to the store to my suprise the contract was renewed and was 2 months old. The consultants were useless and the manager logged a request to cancel ref nomber ********** 6 telling me that it will take up to 72hrs to get a feed back. Its now 14 days I have not heard anything from telkom, even the call center cannot help me with the request because they say they are waiting for their back office to give them feedback. I cannot buy any airtime on my phone becase when they cancel it they will take away anything that I have on the phone.</p>