KN
Katlego N

1 reviews | Active since Jun 2015

07 Jun 2015, 19:43

********** contract approved and billed by Telkom

I have reported on numerous occasions a case of identity theft that I have been a victim to whereby a mobile contract was attained **********ly with the assistance of Telkom Mobile staff namely Onica Sithole.<br> <br> I have only ever received one response and thereafter no one seems to be bothered to respond nor even try to find out the details of this case. My credit score has already been affected by this which is unnecessary as I reported the case in December 2014. <br> <br> I feel the company doesn't want to lose however my life is being destroyed in the meantime.<br> <br> The matter was escalated to Tozama Nsofwa and Ann Alberts on the 24th of March 2014 and they also didn't bother contacting me.<br> <br> I need my name cleared, the account closed and all charges written-off against my name!

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Replies (1)
Telkom
Telkom's reply08 Jun 2015, 10:33
Official
Hello KNtaye,

We do apologise for the experience.

Please note that we have sent an email and await your response for further assistance.

Your social media ref: SM116354.

Regards,
Boitumelo Makhongoana
Telkom Social Media Team
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