********** Claims against my name!!!!

Telkom needs to sort out their pathetic service and start treating their clients like clients should be treated! They need to stop lying on customers ITC profiles and making ********** statements before someone like myself takes legal action against Telkom! Telkom claims that I have a African bank account that is 9 months in arrears the hilarious part of it is not only do I NOT have an African Bank account but even African Bank tells me they have no idea where Telkom gets their false information from so I would like someone that is more competent and knows what they doing to sort out my upgrade and smart watch immediately!!! Exactly 4 days ago on Thursday I done an application to upgrade my current LTE contract (Mobile Number: ********** 627) to higher package my application for my contract with telkom mobile in store it was sent for vetting (case number Ref: ********** 8) and I should be approved for the upgrade as I earn a gross salary of R11600 and a Net of R9100 with a good account standing with Telkom currently so please can you have this vetting issue seen to and advise when I can collect my LIT TV and have my package changed from the 30 to the 50 , I am an existing paying client but telkom makes it their duty to mess me around on a regular basis hence Im messaging to make sure nothing goes wrong as it usually does! Secondly I have added the Huawei Watch 2 to my existing Huawei P10 contract (Mobile Number: ********** 186) yet it was also sent for vetting (case number ref: ********** 1) which is madness as its an existing contract which is being paid on time! Telkom call centre agent then told me they don't see any reason why they can't give me these 2 above cases as approved and wanted to sort it out but then got cut off. I am an existing loyal client with telkom and have a good credit rating! I expect vetting to be finalized today as this is ridiculous that a simple migration must take so long, all should be in order for me to collect my add on devices before the end of business today. Kind regards a loyal, high profile and well paying Telkom client! Raymond Zane Khan ID ********** 256087 and contact number: ********** 894