********** charges by Telkom must be reversed and credited back and the downgrade the fibre internet from 100 MB’s to 20 MB’s as requested 2 years ago.

Telkom has been wrongly abd **********ly charging over R1500 per month instead of less than R300 a month for a 20 MB’s fibre line for 2 years and an investigation by my auditors detected this 18 months and referred the matter to Zethu at Telkom gated services but Telkom did not and collected the money up until May 2021 billing.

They also charged me for 100 MPs fibre even when they suspended the line for their incompetence.

I need Telkom to call me back at *** in the next 30 mins before I commence legal action.