GM
Gcobani M

1 reviews | Active since Jul 2020

13 Sept 2020, 08:00

********** billing amount debited

I would like to express my deepest disappointment on telkom mobile, as i had a contract with them and it expired on 26 June 2020.

It was a telkom free me 500MB deal that came with a hisense u962, and i was payin R99 per month for the sim and device. Gladly after sooo many faults and mistakes at first with regards to billing, the fault was rectified and i changed to a cash paying customer, now my contract with them expired but till to date they are billing me an amount tn of R272.70 that i sorely do not understand.

I have sent numerous call back request and emails with no luck of response, their 081180 number directs me to a whatsap portal that has zero customer care assistance.

The number in issue is *** and my name is Gcobani Mgweje, i would like swift and prompt urgent assistance to this matter, as i fill like i am being ****** on broad day light, because now they are debiting this amount whenever they like.

My contract expired therefore i would like to cancel any obligation with telkom so that my number or sim can be prepaid as i have no problem in buying my own data.

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