GM
Grace M
1 reviews | Active since May 2016
13 Aug 2018, 15:07
********** billing
Since May Telkom has been **********ly billing me. Saying that their debit orders bounced and debiting R200 more for this reason. it didn't make sense so i pulled out my bank statements which proved that there was money ALL THESE MONTHS they just didn't debit. I sent them the bank statements and they have been quiet since. today I called again and they said July bounced back also. THE HELL!!!!!!
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Telkom's replyOfficial
18 Aug 2018, 08:26Good day moshibudimathiba
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Telkom's reply18 Aug 2018, 08:26
Official
Good day moshibudimathiba
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
GM
Grace M's updateReviewer Update
11 Oct 2018, 14:44Now Telkom debited R1 200. They don't claim to have been billing me R200 because my debit orders. Now they say I haven't been paying all these months. I called them again last week Friday to resolve this but still
GM
Grace M's update11 Oct 2018, 14:44
Reviewer Update
Now Telkom debited R1 200. They don't claim to have been billing me R200 because my debit orders. Now they say I haven't been paying all these months. I called them again last week Friday to resolve this but still