********** behavior of Telkom

I am soooo irritated by Telkom and their ********** behaviors 1. I am still paying for a service that ended in December and that i have cancelled in November i have resubmitted the paper work numerous times with no effect even escalating it has no effect it just seems no one is interested in doing their jobs I just get told it would be done i have no faith it will be ever done anymore 2 I am not able to make calls since start February every time i phone i get told its working and i must reset i do not have time waiting on average 15 min every time just to ask the same thing 3 I have paid my bill late this month due external factors but still i am getting emails for owing R2300.00 on a R399.00 per month contract but that is because getting my WiFi 5 gig bundle migrated to prepaid is useless and i don't use the service.

In my eyes this is ***** deducting for something i have cancelled charging interest on something i have canceled numerous time telling me it would take 48 hours for a reply that never happens and trying to take extra money for INCOMPETENCE OF YOUR STAFF I WANT A REFUND from December till march in cash non of this credit offers I want my phone unblocked and I want done Today!!! PS the last call was last Friday and the person said it would be done by Monday a week later i Have to escalate it myself