********** and incorrect information sent to the Credit bureaus regarding my contract

I'm so frustrated, very irritated and so ANGRY at the same time. I took out a contract with telkom and have endless problems with them since i have this contract and it seems who ever processed my info to the credit bureaus did this way way .........incorrectly and is now affecting me negatively and i want formal letter apologizing for this.

My installment varies monthly but never as high as R2406 a month and as per my contract i pay R599 monthly but on the bureau's is shows as R2406 monthly i mean really who does such a HUGE mistake and affect me a consumer negatively, I called Telkom numerous times to get this sorted sent form pillar to post go to the store go here go there still no help form anyone and rude call centre agents....and no one i mean NO ONE CAN HELP ME can you believe it everyone sent me from pillar to post and told me to call ITC which i do and they cannot help me either why refer to a place you send a instruction to for them to help me when they cannot????? they told me Telkom needs to send the them the instruction to get this updated correctly. I WANT THIS DONE TODAY STILL AND MY ITC PROFILE UPDATED WITH PROOF SENT TO ME THAT IT IS DONE!!!!