bT
basil T

1 reviews | Active since Mar 2009

18 Feb 2018, 13:49

********** activity

I have a Wi-Fi account with Telkom. However they have added 2 new numbers under my profile without my authorization. Obviously someone didn't RICA these numbers and are using my account to ***gy back these numbers. I have been asking for them.to investigate and have been waiting just over 3 months without a response.

0
Replies (1)
Telkom
Telkom's reply18 Mar 2018, 09:50
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,