1 reviews | Active since Mar 2009
13 March 2015 I app**** for an LTE Router offered to me by Marista Swart (a Telkom agent or so I thought, in fact she was an agent for Blue Tech Retail). 23 March I decided not to take the router and cancelled before delivery. 30 April 2015, I app**** for an increased package and the LTE Router was delivered and signed for on 7 May 2015. A month later I went into a Telkom Mobile store to take out a contract, only to find that I had been billed for 2 x LTE Routers! It took months to get it cancelled, then Telkom slapped me with TERMINATION PENALTY of R1961.67, I refuse to pay this! Telkom repeatedly debits my account with different values up to 3 x in a month! I keep returning the debits and pay fixed monthly amounts for my 3 contracts via EFT.<br> <br> I still have not received invoices / statements. I have made numerous queries case ***4 (no response), case ***0 (NuDebt??). Telkom has subsequently handed me over for R1000 and I have been blacklisted! I received an SMS 14/01/2016 stating that I am in Breach of Contract. NO TELKOM! YOU ARE IN BREACH OF CONTRACT! I am reporting this matter to the Ombudsman.
Best regards,
Best regards,
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