********** Account was opened with my details

Hi there,<br> <br> Someone opened a ********** account with my details. I immediately notified Telkom to rectify that and i'm not getting any assistance from them. Another problem is that Telkom is busy deducting my bank account without my authority. [Email Removed] told me to submit affidavit and my ID copy to action this but nothing happened since then.They don't even give me feedback about the case that how far are they with it but they keep on deducting the money in my account for the service which i know nothing about.<br> <br> Please help.<br> <br> Mpho Mokoena