ZM
Zinhle M
1 reviews | Active since Aug 2015
17 Aug 2015, 16:12
********** account querry feedback
I discovered 2 cellphone accounts were opened in Cape Town whilst I am based in Johannesburg without my consent. I reported this matter to Telkom mobile call centre 0n the 30 July 2015. I have not received any feedback. When I went to the Telkom branch at Centurion Mall, only then was my case number registerd, but since then I have not heard anything, except for I might be billed another R1800 at the end of the month for a ********** account.
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Telkom's replyOfficial
17 Aug 2015, 18:24Hello zinkles,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM135517.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM135517.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply17 Aug 2015, 18:24
Official
Hello zinkles,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM135517.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM135517.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media