********** Account opened under name and Disgusting service received from the call centre.

<p>Someone has **********ly opened an account with Telkom Mobile with my details,took an Iphone on the 03 April 2016, a debit amount of R1511.74 on the 07 Jun 2016 was taken from my account of which i went to reverse at the bank and on the 24 June 2016 an amount of R2277.74 was debited even after i have logged a call to say i didnt open an account with you guys, again 06 July 2016 an amount of R2277.74 has just been taken from my account, i need you guys to sort this **** out immediated as it is messing up my credit record. Im yet to get an response email from the call centre after countless emails and calls i have made to them, i need clarity on how this company varify their clients ID and banking details. im very disgusted with the service i have received so far from 3 consultant who dont understand the meaning of CUSTOMER SERVICE after I have sent my all documents including an affidavit but no-one comes back to me. I spoke to Samkelisiwe (Ref No: ********** 7) and Trevor Magula (Ref No: ********** 65) and William Khashane (Ref No: ********** 8), sent emails to them but they never reply and during phone calls they dont seem to know each other.</p> <p>I AM NOT A TELKOM CUSTOMER AND I NEED THIS MATTER SORTED OUT IMMEDIATELY .</p> <p> </p>