********** account opened in my name

<p>I have tried to report an ********** account to Telkom but no help, instead i receaved an email below</p> <p>This is the second time I am reporting such case, at first I did it at Telkom store in Albarton beginning of this year (2017) and after that money was not debited in my account. It started again end of April where R1500 was debited in my account and I reversed it and asked my bank to stop it. Then again this month R1500 was debited which I had to ask my bank again to reverse it and the bank is charging me a fee to reverse.</p> <p>I decided to send a mail ********** this is the reply I got below;</p> <p><em>Dear Sender,</em></p> <p><em>Please take note that Mobile cases send to this mailbox will not be attended/investigated unless they are from Attorney’s liaison, KPMG alerts and Escalation. Please log a case and load documents on CRM for the case to be investigated</em></p> <p><em>Kind regards</em></p>