1 reviews | Active since Jul 2016
********** account opened
<p>Earlier this year I noticed a debit order going off one of my bank accounts, marked Telkom. After enquiring about the account I found out somebody opened an account in my name. I have been contacting Telkom ever since to rectify this matter. However they were unwilling to provide me with the neccessary information required to open a police case (where the account was opened), also I was told they cannot provide me with any other information until I have an official police case number. In the mean time Telkom has blacklisted me for "defaulting" on the account. I have phoned them multiple times and gone into multiple Telkom shops none of which were willing to help me. </p>
HI vmeyerjr
Thank you for making contact with us and bringing this to our attention.
We can confirm that the request has been tasked to our Mobile team to attend and advise accordingly. We do apologise for the delay. Please be assured that we have escalated the query and we have requested feedback be provided as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
HI vmeyerjr
Thank you for making contact with us and bringing this to our attention.
We can confirm that the request has been tasked to our Mobile team to attend and advise accordingly. We do apologise for the delay. Please be assured that we have escalated the query and we have requested feedback be provided as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
