********** account

On January 18 my Sim card stopped working the next day on the 19 I went to telkom to go and sort it out, only to find that my contract had been renewed and an iphone 12 was then sent to someone in Johannesburg while I live in Durban. The lady assisting me at the branch in Dbn CBD said to do an Affidavit and send it through with my ID and 3 signatures, I did as I was asked. I was othen debited that month for the iPhone as was expected as it was the 1st month.. I was then debited the following month, when I called telkom I was told that the reference number sent to me was not valid... I was given a new reference number and the case was logded as new. In May I was debited 5500 which I reversed and called telkom who said my reference number was not valid again. Each time I call the case is logded as new.. And I'm getting charged for all those reversals. On the 25th of June I got an alert from the bank that an amount of R25499.00 was placed my account by Telkom, I immediately made calls to telkom to rectify this and yet again to know suprise I was told that the case was thrown out due to invalid documents.. Currently I opened a new account and I have to uproot my whole life just so telkom can stop terrorising me with a payment for a contract that they sold to other people. The company is riddled with ********* that cover for each other you are literally rediculed by the people on the other side of the line.