********** ***
<p>I entered into a contract with Telkom Mobile in November 2015 for a Huawei mobile phone 1 x SmartPlan 50 + Huawei Ascend P8 Lite White, account number ********** 11. I gave details to Telkom, fully secure in the knowledge that my confidential information will be protected in line with legislation. It came to my knowledge in December 2015 that her information including banking details were used to open another contract for another phone, 1 x SmartPlan 50 + iPhone 6S 64GB Space Grey. I never entered into the second agreement however the application was processed by Telkom Mobile in breach of a relationship of trust that I re**** on under the mistaken belief that a reputable organization such as Telkom will protect my confidential information and take all necessary steps to protect her from ******** elements which appear to originate from within. The contract was canelled and now telkom has sent me a bill of R10 951 and tried to debit my account on the 01st July 2016. Can someone assist me with my query</p>
I still do not have responds from TElkom. Do you really care about your customers.
I am getting impatient with the treatment from Telkom.
What do you really expect me to do
Makhadzi
I still do not have responds from TElkom. Do you really care about your customers.
I am getting impatient with the treatment from Telkom.
What do you really expect me to do
Makhadzi
