*****ulant Debit Orders
<p>After dealing with Talk Modile who represents Telkom.</p> <p>I have called numerous time without success. The system always seems to be offline. (Talk Mobile)</p> <p>I was contacted by a Sales Consultant two months ago. She stated that she was calling from Telkom......I took out a contract with her.</p> <p>When recieving the phone and sim card I realised that I had been grossly misrepresented to. The package was exactly what a did not ask for and which was confirmed to me numerous times during the deal.</p> <p>I tried to cancel the contract but......system offline!</p> <p>Now a Debit Order is running of my account from Mobile Talk for 150 on a contract value of 249? Telkom has no knowledge of this and advised me to cancel the DO?</p> <p>Can someone please give me a call urgently to resolve.</p>
Good day
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Moenieb.
Telkom Social Media Team
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Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Your ***
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
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Good day Humphries,
Please provide your ID number so we can look into your account and assist further.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
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Best regards,
Good day Humphries,
Please provide your ID number so we can look into your account and assist further.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Hi humphries-en-nicolene-goosen,
Please be advised that your query will be closed due to no response with the requested details for assistance.
you can email us at *** with the details.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi humphries-en-nicolene-goosen,
Please be advised that your query will be closed due to no response with the requested details for assistance.
you can email us at *** with the details.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
So I come back from holiday and this is the response.
Now were I come from you do not close queries untill they have been dealt(resolved) with.........
I have this morning also closed my business account phones and adsl lines that had no relation to the problem above....
Well done Telkom Social Media Team
So I come back from holiday and this is the response.
Now were I come from you do not close queries untill they have been dealt(resolved) with.........
I have this morning also closed my business account phones and adsl lines that had no relation to the problem above....
Well done Telkom Social Media Team
