**********

i app**** for a business adsl line 21/06/2021,i was told 7-14 working days my line will be installed and receive my router ,until 26 july i kept waiting for a response,when ever i called to follow up they would tell me im escalating to supervisor/back office none of which did make a difference ,in short there was never any line or device installed at the premises on the 29th july 2021 finally via telkom on fb messenger the help of so called HP said they had cancelled the order .on the 16 august at 12.46pm i received an email with a final invoice of R599.00 Since when does someone pay for no services received or rendered,this is **************** and i will not pay and i will send this to your ombudsman . the lady i called today dikeledi took all information thats realted to the issue at the end tells me you can pay using any of our payment channels when i asked her why should i pay for no services rendered and being cancelled 29/7/21 she said hold on while i check and cut the call and had no decency to call back.TELKOM I WILL NOT PAY YOU FOR CANCELLED NO SERVICES RENDERED.