NN
Noluthando N

1 reviews | Active since Oct 2012

13 May 2017, 18:47

********** and *****

<p>They said you can use the social data but its only for whatsapp only .They are ***** and none are f their call centre agents know what to do. They also don't want me to cancel the debit order and I have been told lies by the agents to the facebook page saying you can make payments at pick n pay, shoprite and Woolworth's and you can't make a payment at Telkom store. All other networks are able to cancel a debit order but with these ********** you can't! I dont want it theres bo money in my bank account. </p>

0
Replies (4)
Telkom
Telkom's reply14 May 2017, 16:34
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

NN
Noluthando N's update17 May 2017, 14:34
Reviewer Update

Im still wating for someone to contact me back ,As no attempts were made by elkom to rectify the matter they just flat out **** about someone will be getting in touch with me .

NN
Noluthando N's update17 May 2017, 15:33
Reviewer Update

reference number AI ********** still waiting for feedback but still no word from Yazied and his relevant department

NN
Noluthando N's update18 May 2017, 14:11
Reviewer Update

reference number AI ********** still waiting for feedback but still no word from Yazied and his relevant department