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I bought a modern via mondo and the contract ended in October 2020. Data was not loaded the next month after I had canceled but I was charged R40 so I reversed that amount as the contract ended and I also spoke to a consultant who adviced me to cancel it because they were still going to charge R40 every month even after the contract ended. November month there were no charges as expected because the contract had ended. On the 1st of Jan 2021 there was a stop order of R242.71 on my account that went to telkom, why is that? I do not understand why they keep taking my money because the contract has ended. There is something that I do not understand as well, I tried to apply for another deal after the contract ended and I was told that I do not qualify whereas I had a 24 month deal with them whereas I had a contract with them for the previous 24months and I did not miss any payment, the deal advertised was the same amount as the previous one but I'm happy it was not successful because their network and service is bad.