1 reviews | Active since Apr 2018
**********
Telkom what is wrong with your ***** department?? Do they even exist and follow up on ********** activity??
On the 12th of March I sent through all of the relevant documentation regarding a ********** contribution on my name to Zoleka Ngcobo and on the 22nd of March to Gail Jansen. I have repeatedly asked for feedback on my case and nobody bothers to get back to me. End of March my account was debited by over R1700 and I will be debited this month by over R1500. Case number ********** 1 Today I logged on to the self service website to check my account, and what do I see? ANOTHER ********** number on my account!!!! I have also repeatedly asked for a different contract to be canceled as it reached the end of its term. I will be going to the bank today to stop ALL debit orders from Telkom on my account until all of these issues are resolved!!!
Good Day
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Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
An agent will be assigned to follow up on your behalf regarding this query.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,