HB
Henriëtte Botha

1 reviews | Active since Nov 2017

02 Nov 2017, 19:35

*****alent Accounts Opened on My Profile with TELKOM MOBILE

After not receiving my statement from Telkom they ran a debit order from my bank account which is more than ten fold my usual amount. After phoning the line 081 180 I was informed of two new accounts opened on my name and my email address where my statements are sent, was conveniently changed so that I would not be able to pick up this *****. After speaking to numerous consultants I was advised to go to a branch. At the branch in Lakeside Mall I was assisted poorly, with a comment which added, "why don't I just reverse the debit order". I proceeded to the police station where I was told that I cannot open a ***** case without all the details from Telkom, where these accounts were opened etc. Then I proceeded back to the same Telkom store, who said I must just get an affidavit. I proceeded to lodge an affidavit with my ID. After *****ulant accounts were opened in August, now 2 Nov I have not been contacted by Telkom, and they try to debit my bank account every second day. Telkom proceeded to change the debit order type to prevent me from reversing it. I am now fed up with Telkom, their bad service and their lack of compassion. The *****alent accounts opened in my name, I was told, were opened in the Free State and Cape Town, I reside in Benoni. Telkom refuses to give me the paperwork that was filled in or who the sales people were who allowed this to happen. In an attempt to find out who was behind this scheme I telephoned a number of one of the *****alent accounts, to be told by the person who answered that "my insurance will handle it". Disgusting! Telkom allowed this ***** and is continuing to allow this *****, supplying *********.

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