SB
Sibongile B
1 reviews | Active since Jan 2019
08 Jan 2019, 10:42
***** within Telkom
Hi. I Got a contract through Sell Direct on the 29 November 2018.The contract was for R139.00 a month. On the December statement I was billed R17,300 which I reversed it due to shock. Telkom send my name to ITC.I noted that 2 other cellphones were **********ly taken under my name without my consent and lot of airtime was shared in between .This is frustrating because Telkom is not showing any interest on solving my query, and their incompetence is affecting me badly. After they successfully deducted R18,300 on the 22 of December still the quire is not solved. Now I am stuck, I cannot do anything because my credit is ruined. Imagine starting a new year with this frustration! Telkom please fix this Asap.
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Replies (1)SB
Sibongile B's updateReviewer Update
22 Jan 2019, 11:34Because of my previous review, Telkom had promised to come back to me via sms. Since then I haven't heard anything . It is clear that they were only trying to protect their name, knowing that they wont do anything. It is absolute frustrating as they still keeping my money.It seems as if I don't have any other option but to take legal action because this involves *****.
SB
Sibongile B's update22 Jan 2019, 11:34
Reviewer Update
Because of my previous review, Telkom had promised to come back to me via sms. Since then I haven't heard anything . It is clear that they were only trying to protect their name, knowing that they wont do anything. It is absolute frustrating as they still keeping my money.It seems as if I don't have any other option but to take legal action because this involves *****.