***** & THEFT from Telkom

Telkom are ********** and *****... On 24-04-2018 I bought a 2Gb + 2Gb data package... On 25-04-2018 I get this message: "Dear valued customer, we received your recharge request and apologize for the processing delay. Your reference number is [***]. Kind Regards, Telkom" After many emails, many lies from telkom employees the data is STILL NOT LOADED or money refunded. I submitted bank statements, private details, etc. On 15-05-2018: "Please be advised that the data was loaded on your account Kind regards. Pinky Hadebe"...A case of theft will be opened against this person. On 16-05-2018: "Please note that I have logged a case for your enquiry. The case number is ********** 7. Please note that the case will be attended within 72 working hours. Mduduzi Ndlovu"...Another LIE...After 13 days...NOTHING On 28-05-2018: "Good day case: ********** 7 has been escalated to the relevant department, please note TAT for the data to be allocated is 72 hours regards telkom . Mtheki Tsuputse. ...72 hours gone and NOTHING, NO FEEDBACK, NO DATA.... It leaves me with the only alternative as to lay charges agains Telkom, and these individuals for ***** & THEFT